Contact Tool-O
Need help with a booking, listing, payment, deposit, delivery, return or account issue? Contact the Tool-O team.
General Support
For general enquiries, booking support, listing issues, payment questions, deposit queries or account help, please email:
support@tool-o.com.auWe aim to respond to all enquiries within 1-2 business days.
Safety or Urgent Issues
If a tool is unsafe, damaged, missing, stolen, or involved in a serious incident, please contact Tool-O as soon as possible.
Report an issuePlease include the booking details, tool name, photos if relevant, and a short explanation of what happened.
Important
Tool-O is an online marketplace connecting tool owners and borrowers. For immediate danger, emergencies, theft, injury or serious safety incidents, contact emergency services or the relevant authorities first.