Accessibility Statement

1.1 Purpose

Tool-O is committed to providing a Platform that is accessible and usable by as many people as reasonably possible.

This Accessibility Statement outlines Tool-O's commitment to improving access to its website, mobile applications and related services for all Users, including people with disabilities.

1.2 Commitment

Tool-O seeks to design and operate its Platform in a way that promotes:

• accessibility;

• inclusion;

• usability;

• equal access;

• continuous improvement.

1.3 Scope

This Statement applies to:

• the Tool-O website;

• mobile applications;

• online services;

• User accounts;

• Platform communications where reasonably practicable.

1.4 Accessibility Goals

Tool-O aims to reduce barriers that may prevent Users from accessing or using the Platform effectively.

Accessibility is considered as part of the ongoing design, development and improvement of the Platform.

1.5 Standards

Where reasonably practicable, Tool-O seeks to align its Platform with recognised accessibility principles and applicable accessibility standards.

1.6 Relationship with Other Policies

This Statement should be read together with the:

• Terms of Use;

• Privacy Policy;

• Community Guidelines;

• all other Platform policies.

1.7 Continuous Improvement

Accessibility is an ongoing process.

Tool-O is committed to continually reviewing and improving accessibility as technology, standards and User needs evolve.

2.1 Design Principles

Tool-O seeks to design its Platform with consideration for Users with diverse abilities and accessibility needs.

2.2 Continuous Improvements

Tool-O may progressively introduce accessibility improvements including, where reasonably practicable:

• improved navigation;

• clearer layouts;

• readable typography;

• improved colour contrast;

• keyboard accessibility;

• screen reader compatibility;

• responsive design;

• accessible forms.

2.3 Device Compatibility

Tool-O seeks to make the Platform reasonably accessible across commonly used:

• desktop computers;

• laptops;

• tablets;

• mobile devices.

2.4 Browser Compatibility

Tool-O aims to support current versions of widely used web browsers where reasonably practicable.

2.5 Assistive Technologies

Where reasonably practicable, Tool-O seeks to improve compatibility with commonly used assistive technologies.

2.6 Alternative Communication

Where reasonably practicable, Tool-O may provide reasonable alternative methods of communication where a User experiences accessibility barriers.

2.7 User Feedback

Users are encouraged to notify Tool-O of any accessibility barriers or usability issues they experience while using the Platform.

Constructive feedback assists Tool-O in identifying opportunities for improvement.

2.8 Reasonable Adjustments

Where reasonably practicable, Tool-O may consider reasonable adjustments that improve access to the Platform for Users with disabilities.

Not all requested adjustments may be technically or commercially feasible.

2.9 Third-Party Services

Some parts of the Platform rely on third-party products or services.

Tool-O cannot guarantee the accessibility of third-party websites, payment services or external applications that are not controlled by Tool-O.

2.10 No Guarantee

While Tool-O is committed to improving accessibility, it does not guarantee that every part of the Platform will always be fully accessible to every User or compatible with every device or assistive technology.

3.1 Accessibility Feedback

Tool-O welcomes feedback regarding the accessibility of the Platform.

Users are encouraged to report:

• accessibility barriers;

• technical issues;

• navigation difficulties;

• compatibility issues with assistive technologies;

• suggestions for improvement.

3.2 Responding to Feedback

Where reasonably practicable, Tool-O will review accessibility feedback and consider appropriate improvements.

Tool-O may contact Users for additional information where necessary to better understand reported issues.

3.3 Ongoing Improvement

Accessibility improvements may be prioritised based on factors including:

• the impact on Users;

• technical feasibility;

• available resources;

• security considerations;

• operational requirements.

3.4 User Cooperation

Users are encouraged to provide accurate information when reporting accessibility issues, including:

• the device used;

• browser or operating system;

• assistive technology involved;

• steps to reproduce the issue;

• screenshots where appropriate.

3.5 Temporary Limitations

From time to time, maintenance, upgrades or technical issues may temporarily affect accessibility.

Tool-O will seek to minimise disruption where reasonably practicable.

3.6 Third-Party Content

Some content or functionality available through the Platform may be supplied by third parties.

Tool-O cannot guarantee that third-party content, websites or services will comply with accessibility standards.

3.7 Future Enhancements

As the Platform evolves, Tool-O intends to continue improving accessibility through design, development, testing and User feedback.

3.8 Compliance Monitoring

Tool-O may periodically review its Platform against recognised accessibility principles and internal quality standards to identify opportunities for improvement.

3.9 Policy Updates

Tool-O may amend this Accessibility Statement from time to time.

The most current version published on the Platform replaces all previous versions.

3.10 Shared Responsibility

Accessibility is a shared objective.

Tool-O encourages Users to provide constructive feedback that helps improve accessibility and usability for the benefit of the entire community.

4.1 Periodic Review

Tool-O may periodically review the accessibility of the Platform to identify opportunities for improvement and to support evolving accessibility standards and User needs.

4.2 Monitoring

Tool-O may monitor accessibility through:

• User feedback;

• usability testing;

• internal reviews;

• technical assessments;

• ongoing Platform development.

4.3 Staff Awareness

As Tool-O grows, it may provide relevant personnel with guidance or training regarding accessibility principles and inclusive design practices where appropriate.

4.4 Compliance

Tool-O seeks to comply with applicable accessibility laws and regulatory requirements relevant to its operations.

Nothing in this Statement limits any rights that cannot lawfully be excluded under applicable legislation.

4.5 No Waiver

Failure by Tool-O to enforce or implement any aspect of this Statement at any particular time does not constitute a waiver of its rights or obligations.

4.6 Relationship with Other Policies

This Accessibility Statement should be read together with the:

• Terms of Use;

• Privacy Policy;

• Community Guidelines;

• Acceptable Use Policy;

• all other Platform policies.

Where there is any inconsistency, the Terms of Use prevail to the extent permitted by applicable law.

4.7 Contact

Users who experience accessibility difficulties or wish to provide accessibility feedback are encouraged to contact Tool-O using the contact details published on the Platform.

Tool-O will consider all genuine feedback in good faith.

4.8 Policy Updates

Tool-O may amend this Accessibility Statement from time to time.

The most current version published on the Platform replaces all previous versions.

4.9 Commitment

Tool-O is committed to improving accessibility over time and to providing a Platform that is as inclusive and usable as reasonably practicable for all Users.

4.10 Final Statement

Accessibility is an ongoing journey.

Tool-O remains committed to continuously improving the accessibility, usability and inclusiveness of its Platform as the business grows and technology evolves.

END OF ACCESSIBILITY STATEMENT